We built Dumpling to help people gain greater control, autonomy, and flexibility over the way they work
In 2016 we set out to find an answer, we didn’t know we’d eventually be taking on the gig economy. But that’s where the question led - directly to the thousands of independent contractors who felt underpaid, exploited, and taken for granted by on-demand grocery delivery apps. We realized that the only thing standing between these workers and the ability to start their own personal shopping and delivery companies was access to the right technology. So we built it for them.
Why we started
VP of Operations
Pleasant Hill, CA
Head of Backend Engineering
Director, Resort Business
Business Owner Support
Head of Mobile
Business Owner Support
San Francisco, CA
Coeur d'Alene, ID
Dual Headquartered in Berkeley & Seattle
Where we’ve been
Over the years we developed relationships with the business owners who used our platform, creating a feedback loop that influenced how our tools and technology grew and changed over time. As we continued to build tools for local business owners, we found that although the majority were serving local, repeat customers, there was another group providing pre-arrival groceries for vacation guests at resorts and vacation rentals.
In 2021 we recognized the widespread need for tools & technology within the resort grocery delivery space and decided to take what we’ve learned and built in the grocery delivery industry and apply that to the vast market of vacation businesses. Thus, Dumpling Resort was born.
We decided to learn more about these business owners serving customers in resort & vacation areas. We discovered that these resort grocery delivery businesses primarily cater to one-time customers from out of town that want to arrive at their vacation home with a kitchen stocked full of their specified groceries, drinks, and snacks. In many cases, owners of these resort-focused businesses manage teams of seasonal employees, handle an influx of orders during peak seasons, and maintain partnerships with local resorts and property managers. As you can imagine, servicing this population and their unique needs requires a specialized set of tools.
Where we're going
Now, Dumpling Resort has grown exponentially and we’ve partnered with the top vacation rental management, resort, concierge, and grocery delivery businesses in luxury vacation markets across the country. We provide tools for grocery delivery businesses in over 15 states. With such a widespread network of grocery delivery businesses, vacation rental businesses and resorts can tap into our network and offer pre-arrival groceries to their own guests, without lifting a finger. The best part, they can do this all under their own brand!
We plan to continue building out our suite of tools to serve our users, allowing them to run their businesses more efficiently and positively impact their bottom line.